Training Manager

Training Managers for a hotel or resort are responsible for the training of new employees and the installation of operations management systems at new-build and conversion properties.

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Daily Life

Training programs are specially designed for graduates who possess significant abilities and enthusiasm for the hospitality industry. Programs help trainees to develop their managerial skills and give them a full understanding of the operational functions of each department in a hotel or other hospitality organization.

Depending on the program’s scope, the management trainee typically goes through both general and cross training and often participates as a junior team member working on projects such as processes improvement or profitability enhancement. Training programs can vary from organization to organization, but they usually last from 12 to 18 months.

Required Skills

  • Excellent communication and presentation skills
  • Strong interpersonal and leadership skills
  • Ability to multitask efficiently and to resolve challenges
  • Flexibility to travel extensively
  • Well-developed background in hotel operations
  • Bachelor’s degree, preferably in hospitality or business administration